Returns & Exchanges

At Delugs, we want you to be completely satisfied with your purchase. If your new strap or accessory isn't the perfect fit, you can return or exchange any unworn items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring the leather is protected and all tags or protective films remain intact.

• 3.
  Ship Items Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned items for signs of wear, we will process your refund or ship your replacement within 5 business days.